Privacy Policy

Privacy Policy

Effective Date: February 1, 2025
The Mandate Apparel is an expression of The Mandate Media Group Ltd. Your privacy is important to us, and we are committed to protecting the personal information you share with us.

Information We Collect

We may collect the following types of information when you visit our website, place an order, or interact with our services:

Personal Information: Name, email address, phone number, shipping/billing address, payment details.

Account Information: If you create an account, we may store your username, password (encrypted), and order history.

Technical Information: IP address, browser type, device type, location data, pages visited, and referring websites.

Marketing Preferences: Your preferences for receiving marketing emails or promotional offers.

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about purchases, shipping, and support
• Improve our website and customer experience
• Send promotional content, special offers, and product updates (if opted in)
• Protect against fraudulent or unauthorized transactions

Sharing of Your Information

We do not sell or rent your personal data. We may share your information with trusted third parties only for the following purposes:

• Payment processing (e.g., Stripe, PayPal)
• Order fulfillment (e.g., shipping companies)
• Email marketing (e.g., Mailchimp, Klaviyo – if used)
• Legal requirements or protection of our legal rights

All third-party partners are required to keep your information secure and confidential.

Your Rights

You have the right to:

• Access, update, or delete your personal information
• Opt out of marketing communications at any time
• Request a copy of the data we hold about you
• Withdraw consent where processing is based on consent

To exercise your rights, please email: themandatemediagroup@gmail.com

Cookies & Tracking Technologies

Our website uses cookies to improve your browsing experience, analyze site traffic, and deliver personalized content. You can control or disable cookies through your browser settings.

Data Security

We implement appropriate security measures (SSL encryption, secure servers, limited access controls) to protect your personal information.

Children’s Privacy

We do not knowingly collect or process data from children under the age of 13. If we discover that a child has submitted personal information, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted here with the effective date.

Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:
📧 themandatemediagroup@gmail.com
🏢 The Mandate Media Group Ltd